Create and view all tickets open and available to you.

Tickets are active items that require actions from you or others, such as personal information requests, or policy reviews.

Use the filters to customise the view to suit you current requirements by switching the buttons on and off.

Tickets are grouped by their stage.


Use the Create a new ticket button to enter new ticket details.

Enter a description for the ticket.

Select an event type which can have tasks already assigned to it.

Select from the list whether the ticket is to be assigned to an individual or a whole user group.

Click Save to generate the ticket.

Add a ticket

Use the pencil to edit and existing ticket.

Get support

Still stuck? Our support team are here to help, available every weekday from 8.30am to 6pm. Call +44 (0) 1270 611800

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