When logging in for the first time, add your vehicle and bank details if required.
If the claimant has access to a mileage category they will be required to enter their vehicle on the system. There is a link from the home screen to do this, please follow the instructions. On saving the vehicle it will become available to use.
If we provide a BACS file for your business claimants will also be required to enter their bank details, due to the encryption required we cannot load them into the database they have to be entered through the system so we recommend claimants enter their own. This can be done by going into the My user profile section and using Amend my bank details.
The user profile section also allows you to edit your email address, home postcode and setup a single daily email of the current status of your claims and claims for your claimants, rather than receiving an email when each claim is submitted.
Check the entered information matches your design record.