In order to manually create a new claim, you will first need to open up the side menu by either swiping from the edge on the left hand side of the app, or tapping on the hamburger icon if you are using an Android device or MEO Mobile link if you are using an iOS device.
Alternatively you tap on the plus button.
You will be presented with a similar screen to the below screenshot. From here you can tap on the Draft link.
After tapping on the Draft link, you will be presented with a screen that list claims which are currently saved in draft. If you have no draft items, you will need to create a new item by tapping on the plus button.
To begin adding a claim to this claim you will first need to enter a description of your claim in the purpose of claim field. Once you have done that, you can then tap on the plus button in the top right hand corner.