Answering your frequently asked questions
Our most frequently asked questions, answered here.
We are able to export the expense information to most finance systems. As every organisation has very specific needs and requirements for this sort of export, we provide a preparation service as part of the standard implementation. Inbound Interface Feed
The system will run through your internet browser using the following address format: Either https://<sitename>.myexpensesonline.co.uk Or https://<sitename>.meo-business.cloud Enter your user name and password then click Sign In to log in to the system. Existing Users If you have forgotten your password select “I have forgotten
MyExpenses In use by both private sector and public sector organisations, MyExpenses is our web-based expense system that ensures that all claims are right first time, every time. Credit Cards Our software integrates with major credit and debit card providers,
Yes, our additional Receipt Validation service provides your organisation with an extra authorisation level. This will be done after a claim has been approved by the necessary managers, and before being passed onto the Expense Team for payment. Receipt Validation
If your claims have been approved by your manager but have not yet been paid, you can query this with your expenses / payroll team as they are the team responsible for reimbursement on any expense claims created on the
In order to change the Licence server URL for DX manager for Sage you must first open Microsoft Excel. Select Add-Ins from the Microsoft Excel toolbar, then select DX.Manager v7.0 Once you have selected DX.Manager v7.0, select General Settings from
We have seen a recent increase in questions about linking bank account statements to expense software. Whilst we are aware that a small number of providers advertise this service, MyExpenses will not follow suit due to serious security concerns. As
The link you have entered has not been found. Your company specific MEO-Business web address is usually in the format of https://<companyname>.myexpensesonline.co.uk Please contact your Expenses / Payroll department if you require the link to your company specific web address.
As a hosted application, MyExpenses and iComply only requires a supported internet browser, running on appropriate hardware that is documented and supported by the manufacturer of the browser. No additional software needs to be installed onto the client machine. The