Claiming on mobile devices using a browser

Claiming on mobile devices using a browser

We have made improvements to how the site is displayed on a mobile device. Previously the site was designed for a desktop screen, requiring some resizing and scrolling when using on a mobile device.

To improve this we have made the application fully responsive, meaning that it adjusts what is being displayed according to the device being used.

An example is the login screen below, with labels and text entry boxes stacking on smaller screens rather than remaining in-line.

Desktop Site on iOS


A further example of this adjustment can be seen from the screenshots of the claim process on an iOS device.

Desktop Site on iOS
Desktop Site on iOS
Desktop Site on iOS

We have also updated the adding and viewing of attachments whilst adding a claim. This can be seen below.

Using this approach we can provide the full claim functionality whilst still having the option to take a photograph of a receipt when entering a claim line.

Desktop Site on iOS

Get support

Still stuck? Our support team are here to help, available every weekday from 8.30am to 6pm. Call +44 (0) 1270 611800

Security policies & Terms of Use

Terms of Use Privacy Policy Commitment to the General Data Protection Regulation (GDPR) Business Continuity Data Protection Software Compatibility Information

Read more

Vehicle Category

Vehicle categories denote the fuel type and engine size of the vehicle and are used to find the correct mileage

Read more

Leave a Reply

Your email address will not be published. Required fields are marked *