Changing your Password

Changing your Password

Forgotten Password

To change your password click on the I have forgotten my password link.

This will ask for either your email address or your username depending on how you usually log into the system.

Enter this information and click Reset Password.

If the details you have entered are registered on the system, you will receive an email with a single use password. This can then be used on the login screen.

Changing password

Copy the password from the email and login to Point Progress using the copy/paste function.

The Reset Password box will appear. Enter the single use password you received as the Current Password. Then enter a New Password.

The password requirements will vary depending on your company policy/site setup.

Once the new password has been been set, you will be returned to the login screen. Please login with your username/email address and new password.

Change your password

Passwords can also be changed from the user drop down menu on the dashboard.

Click on the Change my password link on the drop down menu in the top right of the dashboard.

Follow the instructions to change password as above.

Once the password is changed, you will be required to log in again using the new password.

Password Expiry

If you see a password expiry notice when you login to the site, you can use the Click here to change link to set a new password.

Get support

Still stuck? Our support team are here to help, available every weekday from 8.30am to 6pm. Call +44 (0) 1270 611800

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