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FAQ

Updating home/work address

In order to update your work address on your user profile, you must request this change from your expenses / payroll department. The home address can be changed from your user profile screen. In order for the home address to

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How do I change my password?

To change your password click on the I have forgotten my password link. This will ask for either your email address or your username depending on how you usually log into the system. Enter this information and click Reset Password. You will then

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My authorising manager is incorrect

Authorising manager changes can only be made by a system administrator and as such if your authorising/line manager is incorrect and you need to get this updated, only your expenses / payroll department can action requests of this nature. As

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Point Progress Customer Care

Customer Care Point Progress has a straightforward approach to customer care, service and support. Essentially we treat our customers as we would like to be treated ourselves. We enjoy good, on-going working relationships with our clients. Typically, this allows our

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